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We had absolutely no problems with it and my husband found it easy to use. Took the underwater housing case to Jamaica with us and it worked perfectly. Just make sure you read and follow the directions and always play with it first by putting in a piece of paper or whatever and then submerging it to check for leaks.
I think they could've came up with a better way to attach the flash diffuser plate. Because it's a thin piece of plastic sticking out there, sometimes it'll come off (accidental bump, heavy current, initial jump in the water). Went on 11 dives (up to about 110 feet) and 4-5 snorkel trips with this. It kinda just "clicks" on. Make sure the strap is on so you won't lose it.Oh yeah, and the camera/case is VERY buoyant. So far, it hasn't disappointed. No leaks, all the dials & buttons work fine.
The case is completely waterproof, I didn't have one hint of water inside it. This was a pretty good combo, and I didn't have to do a lot of color correcting in Photoshop. I did take it down to about 25 feet a few times.I really enjoyed taking my G10 under water. I also took some videos under water, and they came out quite nice.All in all, I would highly recommend this underwater case despite the few issues it has. Let's get to it.I will list the cons first.* The plastic of the case is rather soft, so even though I only went on three snorcheling trips with it, I ended up with a ton of scratches on it, and I WAS trying to be very careful.* The plastic of the case - and across the display - is very glossy. I am a complete novice when it comes to underwater photography - not above water though. So I had the G10 and was going to Belize on vacation for sun and fun and snorcheling. I assume this would not be as much of a problem if you are scuba diving and further down in the water.* Being spoiled from the ability to change just about any setting on this camera while it is in its case, it is a shame you can't manipulate the ring control in the back which changes aperture or shutter speed depending on which mode you are in.Neutral:* The flash works surprisingly well under water, however just for very short distances.
The case is easy to use and all the buttons are accessible (except the ring as I mentioned). I could imagine that if you go deeper, RAW would become more of a necessity to get the colors right. The G10/WP-DC28 combo will be my underwater kit for the extended future.I read a lot of reviews and tips and ended up buying a few silica gel packs from Ebay (very cheap) in order to keep possible fogging in the case to a minimum. I will upload a few pictures of the case and the photos I have taken. I'm not a big fan of RAW with point and shoots, so I used JPG and the underwater setting of the G10. It is also very close to the lens so that if the water is not perfectly clear, it will light up every dirt molecule and render the picture worthless.* The case is surprisingly large. I never tried the case without the packs, so I don't know if fogging would have been a problem, but with a pack, I never saw any fogging. I decided to buy this case as it actually seemed quite reasonable for what it offers.
It looks like I will keep my G10 for a long time since I don't think I will buy another underwater case anytime soon. Also, at a beach in the sand I would be very worried again about scratching the plastic.* You should know your camera well because the labels on the buttons are just stamped into the clear plastic and you really can't decipher them under water.Positives:* Just about everything else. So when you are snorcheling close to the surface and the sun is shining, you can barely see anything on the display, it is just reflecting the brightness of the sea surface above you. Originally I thought this might be a nice combo for the beach or in general maybe in the rain - but the case is about the size of a Canon XTi with a 18-55mm lens on it and really too large to casually carry with you to the beach etc.
The only thing that i can say negative about it is that when in a selected scene mode you can not change between scene modes because there is no dial. This case is pretty much awesome, it allows me to take shots of my buddys while we're surfing, i can take pics when snorkeling, and also when I'm commercial fishing I can have my camera ready on deck with out worrying that its going to get ruined.
Lukily, nothing went wrong, and the O-ring was very well placed. The product is very well crafted, with good finishing, and it comes with good instructions on how to keep it. I also missed information like how to keep it when not in use, if i should take the oring out and keep it closed or not. Also, i missed pictures of the straps of the product and the other parts of the product on the net.About the dial, sure it's not something as easy as the other buttons, but i had no problem working with it. It also comes with a lubricant for the O-ring, and teaches exactly how to do it. Maybe it should come with something like a sheet with the sayings "read this first" and advise you not to make the first underwater trial with the camera in the case, like i stupidly did, and try something like it was suggested in the first review.
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